Product description on your eCommerce website should create a good first impression. It becomes the salesperson for potential customers when they take a look at your product. Most eCommerce sites don’t really concern in writing product description. Whereas, product description is one of the essential parts of the eCommerce success. If you make the right copy, your product description can compel people to hit that ‘Add to Cart’ or ‘Buy Now’ button.
Make It Descriptive and Educative
It’s the basic but still neglected by many. The description should at least inform what your potential buyers mostly want to know. It should help your customer to feel, taste, smell, and see the product. For instance, if you sell a perfume, you need to describe the smell of it with the sensory words to help the customers imagine the scent. Think about the product description you like when shopping online.
Moreover, you can use the 5W+1H method to help you in writing the description.
- What is the product exactly? What are the basic details of the product?
- Who is this product for? Does someone with specific interest need it?
- Where will the customer use the product? Is there a special place to use it?
- When will the customer use the product? Is it a seasonal item?
- Why the customer need the product? Why is it better than the others?
- How does the product work? Can it solve the problem?
Highlight the Benefits
The truth is people don’t buy a product, but the experience in it. Learn the benefits you can get from each feature then use it on the copy. Let them know straightly why they need to buy your product and how it will make their lives better. You can also tell a story focusing on the benefits to reel the potential buyers in.
Easy to Scan, Easy to Read
As much as you want to explain clearly, don’t ever make the description that’s too long. Unless your customer needs a long copy, keep it short and simple. List the features and benefits in the bullet point format to make it more effective. Take a look at the format such as the font size and don’t forget to check if it looks good on the page layout.
Speak Like Your Ideal Customers
Using the right tone in writing product description is a great way to engage your ideal customers. Think of who will use your product and what tone they use. The tone you choose for selling baby product and selling women clothing obviously will be different. Furthermore, you can borrow the language your customers use when they write a review.
Avoid Passive Voice
Speak to your potential buyer directly is better and easier to understand. In fact, using verbs can make the copy more compelling than the adjective. It can also get to the point quickly and more straightforward to persuade the customer. You don’t need to make things complicated by using passive voice.
Proofread After Writing Product Description
A small mistake on the product description can affect your brand as unorganized and careless, which is the conversion killer. Make sure to proofread the writing before you put it online. Check the spelling, grammar, and if there’s any missing detail of the product. Put yourself as the customer then see if they can read it pleasantly and find the information they need.
Writing product description should not only focus on making sales, but it should focus on your target customers. The copy should give what they need, both the benefit and the experience they will get. It might take you some time to write a good one, but it will be worth it for the conversion rates.
How do you write product description on your eCommerce site? Do you have any tips in writing an effective copy? Share it on the comment 🙂